SHIPPING

Shipping rates for standard delivery: 
Germany 6,50 EUR
Europe 15 EUR
Rest of World 30 EUR 

Shipping rates for express delivery:
US, Australia, Asia 80 EUR
All other countries 45 EUR

Please note: For deliveries outside the European Union may incur additional taxes and customs duties.


RETURNS

Extended returns over the holidays: An extended returns period until 04 January 2023 applies to all orders placed after 12 December 2022.

We offer free returns (worldwide).
Please note that the original shipping costs, as well as taxes or duties that may have incurred, will not be refunded.
A return request can be done within 14 days after receiving the order. The goods must be in original condition containing box, dust bag, labels and protective foils.
Gift cards cannot be returned or exchanged for cash.

In order to return a product, please contact us by email, contact@agneel.com, and we will process your return and send you a return label. 
We would be happy to receive a reason for return, as it helps to improve our products and services. 

Thank you!