SHIPPING

Shipping rates for standard delivery: 
Germany 6,50 EUR
Europe 15 EUR
Rest of World 49 EUR 

Shipping rates for express delivery:
Germany 33 EUR
EU Countries 49 EUR
Rest of World 79 EUR 

Please note: For deliveries outside the European Union may incur additional taxes and customs duties.


RETURNS

We offer free returns (worldwide).
Please note that the original shipping costs, as well as taxes or duties that may have incurred, will not be refunded.
A return request can be done within 14 days after receiving the order. The goods must be in original condition containing box, dust bag, labels and protective foils. To avoid marks in the leather, please do not place the bag on the straps or on other hard objects.
Gift cards cannot be returned or exchanged for cash.

In order to return a product, please contact us by email, contact@agneel.com, and we will process your return and send you a return label. 
We would be happy to receive a reason for return, as it helps to improve our products and services. 

Complaint: Should you have received a damaged item, please inform us within 24 hours of receipt by email: contact@agneel.com

Thank you!